Mediation (facilitation) is a process to resolve conflicts and disputes amicably and jointly out of court. The appreciation and respect of the parties involved are maintained.

Mediation can...

... offer you a quick and cost-effective solution.

... help you avoid ruining your future with your conflict partner.

... guarantee confidentiality.

... ensure control over the process.

... offer new, surprising solutions that you shape yourself.

Mediation is useful for...

The Family Sphere
In disputes between parents and children, siblings, heirs.

Everyday Life
In disputes in and around living space and the residential environment, in the neighborhood, in intercultural conflicts, in construction.

The Business and Professional World
In business relationships, in disputes among colleagues, with superiors.

The School Environment
Disputes among colleagues, with or between parents, students.

Public Space
In and with administration, politics, or concerning environmental projects.

So that you can find a settlement together that is beneficial for all involved and remains sustainable in the future.

Mediation, how it proceeds...

If at all possible, we work in pairs. It has proven sustainable for mediation to make the systemic approach visible. This allows us to consistently offer you a second level of observation, reflection, and processing. Solutions become possible more quickly.

As participants, you act and decide on your own responsibility from beginning to end. The mediators lead through the phases, do not judge, and do not decide. We support you as participants in developing your own solutions.

The five phases provide you with a supportive framework:

Preparation
The parties agree on the costs, duration, participants, and conclude the mediation agreement.

Collection
The parties identify the conflict areas and topics they wish to address and prioritize them. They gather necessary information.

Deepening
You present your viewpoint and state your interests, ideas, values, motives, or the significance of your position. You arrive at new solution possibilities.

Negotiation
The parties each make offers to their counterpart. In this way, they develop preliminary solutions. They evaluate these with regard to their practicality and economic viability.

Agreement
The parties review the solutions. They conclude a legally binding agreement.

Throughout the entire process, the mediators ensure compliance with the five principles:

Voluntariness
You determine the course of events. You can terminate the process at any time.

Neutrality
The mediator is neutral, or rather, all-partial. This is the foundation of their work.

Self-Responsibility
You, the parties involved, know your situation best. You take responsibility for it.

Informedness
You, the parties involved, know what is at stake and within what framework you are operating. Should you or the mediator identify gaps in information, you will be given the opportunity to inform yourselves.

Confidentiality
All parties involved commit in writing to maintain confidentiality.

The length of a mediation process depends on the complexity of the conflict and the number of people involved. The range, depending on the agreement, extends from one session of 2 to 8 hours to several sessions.

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